Recruitment details

• job description

  As the face of the hotel, you will provide the best hospitality to customers. Specific duties include checking in and out at the front counter, taking reservations by phone or email, and explaining the hotel. Come work with fun colleagues!
  * Close to the station, making commuting easy! * Practical training will be conducted at the nearby APA Hotel until the opening day.
  
  《Salary》
  Hourly wage: 1,350 yen to 1,600 yen
  Late night: 1,688 yen to 2,000 yen (10pm to 5am)
  
  *Please contact the company after applying regarding measures against passive smoking.

• Job Promotion

  \"Office Meals" introduced at all stores/
  \ Membership-based employee benefits service "Benefit Station" /
  
  In addition, our hotel is newly built, so the interior is sparkling clean and equipped with new facilities!
  Let's build the hotel together!
  
  ★Employee Promotion System★
  At APA Hotel, we hold employee promotion exams about four times a year.
  We are looking for crew members looking to further their careers.
  If you are a university student, you can obtain a specific rank through the intern passport system.
  By obtaining this, you can receive a tentative job offer for joining the company as a new graduate.
  
  Besides that, part-time work experience at a hotel will be beneficial for your future!
  First-class business etiquette
  Correct use of language
  ・How to bow
  How to interact with customers
  You will acquire skills that you can't learn anywhere else!
  ***
  (Joined the company 4 months ago, female staff, previous job: restaurant worker)
  Why did you choose this job?
  “I always loved customer service and worked in restaurants.
  As I gained experience, I felt a strong desire to improve my customer service skills.
  I was interested in working at the front desk, where I could interact with a wide range of customers.
  
  【What is your current job?】
  “The most important thing is handling customer check-in and check-out.
  Other duties include answering the phone, accepting and entering hotel reservations, and responding to reviews.
  I am entrusted with a wide range of tasks.
  The customer service skills I wanted to hone were also improved by the customer service supervisors and managers.
  I can learn basic manners and behavior from a "customer service professional," so I feel more confident than before.
  I feel like I've been able to grow."
  
  [Please tell us what you gain from your work and what is rewarding about it]
  "The front desk is an important position that determines the impression of the hotel.
  They receive various requests from customers and are required to respond flexibly.
  It's difficult, but it's also great to hear customers say "thank you" directly.
  It’s fascinating to be able to receive it.
  Even when I was not yet used to the job and made the customer wait a little,
  "Thank you for your diligent research," I was told.
  I am very grateful and feel it is very rewarding.”
  
  What is the atmosphere like at work?
  “The ratio of men to women at the front desk is about 1:2, so there are slightly more female staff than male staff.
  There are many students, part-time workers, and housewives among our customers.
  I was involved in the opening of a new hotel and worked with other stores.
  We had the opportunity to work together, and we worked together to run the hotel and make it a success.
  We are able to work with a sense of camaraderie.
  There are many new hotels that have just opened, so they are very clean facilities.
  I'm also happy to be able to work in an environment with new equipment (laughs)."
  
  【What are the rules for appearance?】
  ◆Hair dyeing is possible!
  →JHCA level scale up to 7 (brown hair)
  ◆Nails are also possible!
  → Nail polish and gel nails are limited to clear or pale pink solid colors.
  (*No nail art, no glitter or pearl even in single colors)
  ◆Fashion tattoos are not permitted.
  *Please check other appearance regulations at the time of your interview.
  ***
  

• Salary

  Hourly wage: 1,350 yen to 1,600 yen

• Job Type

  Hotel staff

• Working hours

  24-hour recruitment (shift system)

• treatment

  Uniform rental, social insurance system, workers' compensation, training, employee discounts

• Eligibility

  No educational background required, no experience necessary, high school students not allowed, no piercings allowed, foreigners welcome